Refund Policy

 Thank you for shopping with us!

  Returns/refunds

If you receive a damaged or misprinted product and provide photos, you may request a full refund.

Requests for refunds or exchanges due to ordering the wrong size will be denied (for now, this policy will change in the future to be more lenient) .

Refund requests due to impulse buys/ changed mind will be honored if its within 4 hours of ordering- we are a small business and work as fast as we can to provide our products and once they're made- unless they're damaged we will not offer a refund due to the time spent creating the item. Please ensure you have the spending money for these items- food/water/rent etc comes first!

 If you are unsatisfied for whatever reason, please contact our 24-hour support staff at info@cutecreepycyberpunk.store 

 Refund Timeframe

Funds may take up to 2-3 business days to appear in your bank account.

If a product is damaged or you are unhappy with the product please contact info@cutecreepycyberpunk.store. 

Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable) *at this time we do not accept wrong size orders for returns or exchanges. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Sale items (if applicable)

Only regular priced items may be refunded unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. We DO NOT accept wrong size items for return or exchange, there are sizing charts provided for each item. Please double check the charts to ensure correct sizing. 

You will be responsible for paying for your own shipping costs for returning your item.