Shipping Policy

SHIPPING TIMES

Shipping time varies by location. Processing and creating products takes 4-5 days, and is not accounted for in the shipping times listed below. These are our estimates:

Location	Estimated Shipping Time	Cost
United States	5 - 7 days	$4.00
Europe	5 - 8 days	$4.40
Canada	2 weeks	$6.00
Central & South America	2 - 4 weeks	$7.00
New Zealand & Australia	2 - 3 weeks	$7.00
Africa	2 - 4 weeks	$7.00

 

*This doesn't include our Processing time which is usually 4 - 5 days.

*All shipping times exclude clearance/customs delays

 

Shipping to Over 200 Countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

 

Lost / Missing Packages

CuteCreepyCyberpunk is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge. We are not responsible for packages lost by the shipping company/ post office, we can try to help locate them, but beyond that it's out of our hands. We are NOT responsible for lost or stolen mail. 

 

Customs

We are not responsible for any custom fees or delays once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

 

"No Information Available At The Moment"

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

 

Will My Items Be Sent in One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.